Returns Policy
Because we care
- While we strive for smiles, we understand life happens! If our rug doesn’t quite spark joy or your unicorn-loving kiddo changes their mind, fret not.
- Reach out within 7 days, keep those tags on, and we’ll make the return magic happen. Please note, to ensure a smooth refund process, the item must be unused, show no signs of wear and tear, and remain in its original condition.
- Remember, shipping charges are like magical unicorn rides – unfortunately non-refundable.
- Refund Method: Your satisfaction is our priority! Refunds will be processed through the original payment method, ensuring a seamless return experience.
- Thanks for choosing Smith and Quinn Rugs, where happiness is always on-trend!